Priya spent five years resolving IT support tickets before encountering infrastructure automation in a workshop. Motivated, she took courses in scripting and automation frameworks, then applied her knowledge to streamline her team's deployment processes. Her success highlights how foundational IT support skills like diagnosing issues provide a strong base for mastering infrastructure automation.

Priya spent five years resolving IT support tickets before encountering infrastructure automation in a workshop. Motivated, she took courses in scripting and automation frameworks, then applied her knowledge to streamline her team's deployment processes. Her success highlights how foundational IT support skills like diagnosing issues provide a strong base for mastering infrastructure automation.

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