Provide Transparent Follow-up and Communication

Communicating back to users about how their feedback has been used demonstrates respect and appreciation. Regular updates, visible roadmaps, or “You spoke, we listened” summaries show that input matters and drives improvement, encouraging users to remain involved.

Communicating back to users about how their feedback has been used demonstrates respect and appreciation. Regular updates, visible roadmaps, or “You spoke, we listened” summaries show that input matters and drives improvement, encouraging users to remain involved.

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