Director, Calix Operations Cloud

Calix cloud and software platforms enable service providers of all types and sizes to innovate and transform. Our customers utilize the real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers. The resulting growth in subscriber acquisition, loyalty and revenue creates more value for their businesses and communities. This is the Calix mission; to enable communications service providers to simplify, excite and grow.

Responsibilities and Duties:      

• Technical leadership of software design in meeting requirements of service stability, reliability, scalability, and security
• Lead discussions and drive deliverables across multiple engineering teams globally with an eye on the big picture
• Design, develop and maintain backend infrastructure, services for enabling easy to use solutions for Calix Cloud suite of products
• Develop solutions to support onboarding, managing, collecting, and analyzing data from large scale customer deployments
• Work closely with Cloud product owners to understand, analyze product requirements, provide feedback, and deliver a complete solution
• Participate in all phases of the SDLC: review requirements, produce design documents, peer reviews, produce test plans, support QA team, provide internal training and support TAC team.
• Guiding test strategy and test automation implementation in network traffic data services domain.
• Customer facing engineering role in debugging and resolving field issues.
   

Qualifications:

• This role may be required to travel and attend face-to-face meetings and Calix sponsored events.
• 12-15 years of highly technical, hands-on software engineering experience with at least five years of recent Cloud experience (preferable).
• BS degree in Computer Science, Engineering, Mathematics, or relevant industry standard experience to match.
• 3 years of experience leading geographically distributed teams to successful delivery of quality solutions.
• Creative problem-solving skills and ability to abstract and share details to create meaningful articulation.
• Passionate about delivering high quality software solutions and enabling automation in all phases.
• Proficient with microservices-based, API/Endpoint architectures and orchestration.
• Implementation background in various data processing, consumption patterns and pipelines.

Location:

• This is a remote-based position in the United States or Canada