The Director, AI-Native Delivery Management spans individual engagement ownership and practice-level contribution. The Director personally owns delivery and commercial outcomes for a portfolio of fixed-fee and managed-output AI-native engagements ‚AI including, where warranted, operating directly on the most complex ones ‚AI while also mentoring Senior AI-Native Delivery Managers on the engagements they run and contributing to the practice's shared playbook, hiring criteria, and training material.

Req# 1089435165

Responsibilities

  • Own the definition and delivery of the solution, plus the commercial outcome, for a portfolio of 2-4+ concurrent fixed-fee and/or managed-output AI-native engagements
  • Operate directly as the AI-Native DM on the portfolio's most complex or highest-risk engagements, while overseeing Senior AI-Native DMs running the others
  • Define deliverables and acceptance criteria, or the output SLA and its measurement cadence, for each engagement in the portfolio before a team is assembled
  • Mentor and coach Senior AI-Native Delivery Managers on the engagements they run AI particularly on managed-output discipline, where the job is holding an SLA over time rather than delivering a fixed scope once
  • Contribute engagement learnings AI scope/output and SLA definition patterns, FDE staffing patterns, escalation triggers AI into the practice's shared delivery playbook
  • Provide input into AI-Native DM and FDE hiring criteria and interview loops, drawing on what's actually working across the portfolio
  • Escalate and resolve delivery risk within the portfolio, backstopping Senior DMs without displacing them from their engagements
  • Manage the commercial health of the portfolio: margin attainment against sold targets, SLA renegotiation cadence on managed-output engagements, and change-order discipline on fixed-fee engagements
  • Own C-level client stakeholder relationships across the portfolio AI client sponsors, EPAM BU and account leadership AI as the accountable escalation point above the Senior DMs

Requirements

  • 10+ years in delivery management, including direct, hands-on ownership of fixed-fee and/or output-based (SLA) engagements, not only T&M
  • Demonstrated ability to run multiple concurrent engagements while still personally operating on at least one
  • Working knowledge of agentic/AI-assisted delivery tooling and experience implementing an agentic SDLC / AI software factory delivery model
  • Real hands-on technical depth, same bar as the Senior AI-Native DM role AI able to contribute directly to deliverables on the engagement being personally operated, not just review them; pod size leaves no room for a pure-overhead PM at any level of this practice
  • Experience mentoring or coaching other delivery managers, ideally including contributing to onboarding material or delivery playbooks
  • Strong stakeholder management and communication skills at the C-level across multiple concurrent engagements AI comfortable as the senior escalation point with client sponsors and internal leadership
  • Commercial acumen: experience owning margin performance across more than one engagement at a time
  • Ownership of the solution and the ability to shape it on the engagement(s) being personally operated AI same standard as the Senior AI-Native DM, at portfolio scale

Nice to have

  • A frontier-lab certification (e.g. Anthropic, OpenAI, Google DeepMind)
  • Experience running or scoping AI activation/enablement programs
  • Most likely profile is a professional-services delivery background, but an engineering leader who has personally led an internal transformation to an agentic SDLC is also a strong fit

We offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Engineer the Future with a Career at EPAM

Applications will be accepted on a rolling basis.

EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.

Is a Remote Job?
Hybrid (Remote with required office time)

EPAM Systems, Inc. (EPAM) is a leading digital transformation services and product engineering company. Since 1993, we have used our software engineering expertise to become a leading global provider...

Apply Now