TechOps-DE-CloudOpsAMS-SAP FICO-Manager

pAt EY, we’re all in to shape your future with confidence. /pp /ppWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world./ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongSAP FICO Manager TechOps (Application Management) Consultant/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongThe Opportunity/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWe are looking for an strongSAP Team Manager /strongto join the strongEY GDS Team. /strongAs part of our EY GDS – TechOps team, you will be responsible for providing functional support for SAP across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. /span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptThis is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global companies through best-in-class solutions, automation and innovation./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongTo qualify for the role, you must have:/strong/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptBachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt8-10 Years of experience required in one or more areas within SAP like SAP FICO like GL, AR, AP, Asset Accounting etc preferably with Global client/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptDeep understanding of ITIL and ITSM processes and methodology and how it interacts with the application lifecycle management principles/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAbility to manage cross functional and technical team, give them directions and drive functional and technical discussions with various stake holders  /span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProven track record of successfully driving solutions in a complex, multi-platform environment/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExtensive in client management working with various regions in a global setting/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptDepth of experience in setting up, growing, transforming, and delivering application management teams/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong leadership and team building skills with the ability to inspire and motivate teams to achieve excellence/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExcellent communication and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels in the organization/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong client management, analytical and problem-solving skills with ability to think strategically and make data driven decisions/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptResponsible for providing support within the SAP domain expert module for incidents, ensuring minimal disruption to operations./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSupport incident solving by analyzing incidents raised by users and provides solutions./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWorking closely with customers and teams to ensure issues and requests are followed-up and addressed timely./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptHandle change requests with a clear understanding of new business requirements./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptUnderstand business needs and deliver solutions to make processes more efficient and simpler whenever possible./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCross-functional communication skills; experience in offshore/onshore model./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAbility to work with minimal guidance or supervision in a time critical environment./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptFlexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements/span/li/ulp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongIdeally, you’ll also have:/strong/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience with both S/4HANA and ECC/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong knowledge of SAP integration points with other SAP cross modules like FICO, MM, SD, HR, PP and PM./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSAP Certification in any functional domain/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience in good Team management skills, People skills, communication, soft skills etc/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExpertise in working with Onshore teams with good co-ordination and collaboration/span/li/ulpspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrong /strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongWhat you will do: /strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrong /strong/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProvispan style=color:blackde day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist/span/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackLead and mentor the cross functional team fostering culture of collaboration, innovation and continuous improvement/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackLead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackCollaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP solutions and designs./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackDevelop and maintain documentation including configuration, user guides and test scripts./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackMentor and train junior SAP functional and technical Team Members, sharing best practices and providing guidance on issues and troubleshooting techniques./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackKeep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackParticipate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:blackAvailable to work on shift hours depending on the requirement of the client (AUSTRALIA, ASIA, Europe and AMERICAS hours)/span/li/ulpspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrong /strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongWhat we look for/strong/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptA team of people with commercial acumen, experience and enthusiasm to learn new things in this fast-moving environment/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAn opportunity to be a part of a market-leading, multi-disciplinary team of hundreds of professionals./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptOpportunities to work with EY SAP application maintenance, practices globally with leading businesses across a range of industries./span/li/ulp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongWhat working at EY offers:/strong/span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAt EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are./span/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptYou get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:/span/pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSupport, coaching and feedback from some of the most engaging colleagues around/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptOpportunities to develop new skills and progress your career/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptThe freedom and flexibility to handle your role in a way that’s right for you/span/li/ulp /pp /ppspan style=font-family:arial, helvetica, sans-serifstrongWhat we offer you/strong/spanbrspan style=font-family:arial, helvetica, sans-serifAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn a href=https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e… style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifThe hourly pay range for this job, in the US, is $XXX per hour.  Individual salaries are based on education, geographic location, and alignment to the market data. /span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifIf you join EY full time after your internship, we offer a competitive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  In addition, our Total Rewards package for full time hires includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifJoin us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifUnder our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being/span/li/ulp /ppspan style=font-family:arial, helvetica, sans-serifstrongWe value your application/strong/spanbrspan style=font-family:arial, helvetica, sans-serif•    To make the most of your application experience, uplease limit yourself to two applications within a six-month period. /u/spanbrspan style=font-family:arial, helvetica, sans-serif•    Applications to EY are reviewed by a dedicated member of our early careers team./spanbrspan style=font-family:arial, helvetica, sans-serif•    You may receive outreach from an EY Recruiter to discuss your application and interests./span/pp /ppspan style=font-family:arial, helvetica, sans-serifstrongAre you ready to shape your future with confidence? Apply today. /strong/span/ppspan style=font-family:arial, helvetica, sans-serifTo learn more about our anticipated application deadlines, please visit this a href=https://www.ey.com/us/application-review target=_selflink/a./span/ppspan style=font-family:arial, helvetica, sans-serifFor those living in California, please click a href=https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e… for additional information./span/ppspan style=font-family:arial, helvetica, sans-serifEY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities./span/pp /ppspan style=font-family:arial, helvetica, sans-serifstrongEY  /strong|  Building a better working world/span/pp /ppspan style=font-family:arial, helvetica, sans-serifEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets./span/ppspan style=font-family:arial, helvetica, sans-serifEnabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow./span/ppspan style=font-family:arial, helvetica, sans-serifEY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories./span/ppspan style=font-family:arial, helvetica, sans-serifEY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  /span/ppspan style=font-family:arial, helvetica, sans-serifEY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at a href=mailto:[email protected]@ey.com/a./span/p