UKI Technology Consulting - Salesforce BA Functional Manager

pAt EY, we’re all in to shape your future with confidence. /pp /ppWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world./ph3About EY and Our Salesforce Practice/h3pAs part of our ambition to become the go-to partner for digital transformation and customer/employee experience using emerging technologies, EY has established a dedicated Salesforce business within Consulting. This team is a home for talent and a key differentiator in the marketplace./ppOur clients face rapid market shifts, regulatory changes, evolving customer expectations, and technology innovation. We help them navigate disruption and accelerate growth by combining EY’s brand, content, and technology expertise. Our approach delivers real transformation, real change, and real outcomes./phrh3About the Role/h3pThe strongManager – Functional Lead/strong role offers an exciting opportunity to lead the transformation of clients’ businesses. You’ll leverage your functional domain expertise, business process knowledge, and Salesforce platform experience to deliver measurable business outcomes and build digital solutions that create value for customers and employees./ppYou’ll work closely with a multidisciplinary team of technology professionals, combining functional advice with technology enablement to drive change and deliver high-quality solutions./phrh3Key Responsibilities/h3h4Client Engagement amp; Market Focus/h4ulliBuild and maintain strong client relationships across sectors (Financial Services, Corporates, Public Sector)./liliIdentify client challenges and develop functional capability maps aligned to Salesforce solutions./liliLead scoping, shaping, and delivery of Salesforce-led digital transformation engagements./liliDevelop and execute relationship plans to expand EY’s network and points of contact./liliCollaborate with Salesforce and EY sector specialists to create executive-level connections./li/ulh4Functional Analysis amp; Design/h4ulliProvide functional expertise in domains such as Sales Effectiveness, Marketing Automation, and Service Excellence./liliLead business analysis of current and future processes to define technology requirements./liliDrive functional and application design to ensure solutions meet business needs./liliCapture user requirements, conduct reviews, and facilitate stakeholder alignment./li/ulh4People Leadership/h4ulliLine manage and coach consultants, supporting their growth and development./liliUpskill team members on functional analysis, user-centric design, and process improvement./liliLead project teams as Functional Lead, Programme Lead, or Workstream Lead./liliFoster a culture of continuous learning and career development./li/ulhrh3Skills and Attributes for Success/h3pWe’re looking for candidates with experience in:/pulliDigital transformation leveraging Salesforce and emerging technologies./liliCommunicating technology value clearly to non-technical audiences./liliDelivering solutions across Salesforce Clouds (Sales, Service, Experience, Marketing) and ISV products./liliFacilitating requirements workshops and translating functional needs into technical solutions./liliManaging projects and stakeholders effectively in dynamic environments./liliLeading teams and fostering collaboration./li/ulpstrongPreferred experience:/strong/pulli5+ years in project management and business analysis./liliStrong understanding of SDLC and Agile methodologies./liliPrior consulting experience on large-scale implementations./liliExcellent written and verbal communication skills./liliSalesforce certifications (Admin, Sales Cloud, Service Cloud, Experience Cloud, Business Analyst)./li/ulpstrongPreferred Certificationsbr/strongSalesforce Admin  brSales Cloud Consultant  brService Cloud Consultant  brExperience Cloud Consultant  brSalesforce Business Analyst  strongbr/strong/pp /ppspan style=font-family:arial, helvetica, sans-serifstrongWhat we offer you/strong/spanbrspan style=font-family:arial, helvetica, sans-serifAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn a href=https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e… style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifThe hourly pay range for this job, in the US, is $XXX per hour.  Individual salaries are based on education, geographic location, and alignment to the market data. /span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifIf you join EY full time after your internship, we offer a competitive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  In addition, our Total Rewards package for full time hires includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifJoin us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifUnder our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being/span/li/ulp /ppspan style=font-family:arial, helvetica, sans-serifstrongWe value your application/strong/spanbrspan style=font-family:arial, helvetica, sans-serif•    To make the most of your application experience, uplease limit yourself to two applications within a six-month period. /u/spanbrspan style=font-family:arial, helvetica, sans-serif•    Applications to EY are reviewed by a dedicated member of our early careers team./spanbrspan style=font-family:arial, helvetica, sans-serif•    You may receive outreach from an EY Recruiter to discuss your application and interests./span/pp /ppspan style=font-family:arial, helvetica, sans-serifstrongAre you ready to shape your future with confidence? Apply today. /strong/span/ppspan style=font-family:arial, helvetica, sans-serifTo learn more about our anticipated application deadlines, please visit this a href=https://www.ey.com/us/application-review target=_selflink/a./span/ppspan style=font-family:arial, helvetica, sans-serifFor those living in California, please click a href=https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e… for additional information./span/ppspan style=font-family:arial, helvetica, sans-serifEY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities./span/pp /ppspan style=font-family:arial, helvetica, sans-serifstrongEY  /strong|  Building a better working world/span/pp /ppspan style=font-family:arial, helvetica, sans-serifEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets./span/ppspan style=font-family:arial, helvetica, sans-serifEnabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow./span/ppspan style=font-family:arial, helvetica, sans-serifEY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories./span/ppspan style=font-family:arial, helvetica, sans-serifEY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  /span/ppspan style=font-family:arial, helvetica, sans-serifEY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at a href=mailto:[email protected]@ey.com/a./span/p