GMS-Manager-IGA-PAM

pspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0pxAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. /span/span/pp /pp /pp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongManaged Service – Identity and access Management - Manager/strong/span/pp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongKey Responsibilities and Accountabilities:/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong experience in delivering Identity and Access management support engagements/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptUnderstanding of the compliance framework from the Identity Management perspective/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience managing project KPIs, SLAs and report on Managed Services performance KPIs/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptIdentify the improvement opportunities to solve customer pain points and track them to closure/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong record of driving projects to improve operations and support-related processes and the right technical support experience/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMust be able to thrive in a fast-paced, high-energy environment/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWork with the customer and team to prioritize tickets and manage the overall capacity of the team/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptManged Services experience handling multiple projects in shared resource model/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAssist in log monitoring, alert and dashboard maintenance, and training of support staff/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPreferably ITIL Certified with experience in transitioning the project delivery and taking over postproduction support/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSetup project governance with experience in preparing and presenting Daily, weekly, and monthly status reports to stakeholders/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPrior experience in IAM solution design, development, and implementation experience preferably Sail Point Identity product/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptEffort estimation experience for Identity and Access management support engagements/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAct as a trusted advisor to the team, creating a positive and supportive work environment/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptReview of security internal control procedures./span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience managing senior-level client relationships/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience presenting to clients or other decision makers to present and sell ideas to various audiences/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPre-sales, proposal and RFP experience is added advantage/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWell-grounded technical know-how in IT Security (network, OS, databases, web technologies, application development)/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCoordination, review, and implementation of other requests such as:/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptDemonstrable experience of strategic and tactical thinking and working in information sensitive business(es)/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptHigh degree of empathy, assertiveness, and persuasiveness and potential to lead small teams/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptManage all team HR functions including hiring, training, planning and assigning work, coaching and development, talent and performance management and conducting annual reviews/span/li/ulp /pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongQualifications/strong/span/pp /pulli style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptBachelors Degree required/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptUnderstanding Data integration, Data Quality, data architecture and Master Data Management, project life cycle Phases, best practices, and processes/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptGood understanding of Access Governance, Data Quality, and its various aspects/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExcellent communication skills, analytical ability, strong judgment, management skills/span/lili style=font-family:arial, helvetica, sans-serif;font-size:10.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptRequirements definition, system design, and software development/span/li/ulp /pp /ppspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0pxbEY | Building a better working world /b/span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  /span/span/p