Service Delivery Center - Microsoft Dynamics Developer - Analyst

divpspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptLocation: San Antonio/span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptAt EY, we’re all in to shape your future with confidence. /span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world./span/p/divdiv /divtable style=width:736.0px border=0 cellspacing=0 cellpadding=0tbodytrtd style=width:552.0pt valign=toppstrongPosition Summary:/strong/ppstrong /strong/ppWork as part of the Business Applications Team (Microsoft Dynamics amp; Power Platform) delivering project based work and managed services to our clients.  You will work as part of a project team and will be responsible for various activities, including but not limited to design, build/configuration, testing, analysis, delivery and support of Dynamics amp; Power Platform solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions./ppAs part of your training we’ll help you to develop your technical and soft business skills to support your career, so you can learn emerging technology and be empowered to jump right in. You’re likely to balance your time among different Dynamics amp; Power Platform solutions and other immersive technologies such as the Azure cloud, robotics, machine learning and blockchain.  As part of that, you’ll need to be a logical thinker and have an active passion for learning and being challenged./p/td/trtrtd style=width:552.0pt valign=toppstrongEssential Functions of the Job:/strong/ppstrong /strong/pulliParticipate in delivery phases of Dynamics amp; Power Platform solution deployments/liliDevelop specifications and design documents Based upon client requirements/liliBased on the created specifications and design documents create use cases and business process flows/liliWork on configurations such as creating entities, forms, workflows, business rules, dashboards and reports/liliDocument completed configuration following agile build/liliConduct unit tests and analyze results to confirm that developed code meets requirements/liliSupport deployment of solutions to client’s pre-production environments/liliSupport integration and data migration development and testing efforts/liliSupport user acceptance testing thru the identification and resolution of identified defects/liliDevelop training and communications materials to drive user adoption/liliAssist in identifying, investigating, and resolving users’ problems with deployed solutions/liliFielding support request through various methods such as calls, chat, email, and/or other communication from users with inquiries regarding use of deployed solutions/liliConsulting with users to determine steps and procedures taken to identify and resolve the problem/liliAppling knowledge of computer software, hardware, and procedures to solve problems/liliGuiding users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions/liliCollaborating with other staff to research and resolve problems/liliCollaborates with programmers to explain errors and/or recommend modifications in programs/liliMentoring Associate Analysts on the above responsibilities/liliSupporting the Managers and Senior Managers in upward stakeholder management and day-to-day management of the Business Applications competency within the Service Delivery Center/li/ul/td/trtrtd style=width:552.0pt valign=topbrpstrongAnalytical/Decision Making Responsibilities: /strong/ppstrong /strong/ppAnalyst follows established processes and procedures; review and interpret client data and information. Assist in the collection of client data and information; analyze for potential risks. Execute on and deliver engagement specific tasks as directed. Escalate circumstances that are out of the ordinary to team leadership for guidance and assistance./pp /ppstrong /strong/p/td/tr/tbody/tablep /pp /ptable style=width:736.0px border=0 cellspacing=0 cellpadding=0tbodytrtd style=width:552.0pt valign=toppstrongKnowledge and Skills Requirements:/strong/ppstrong /strong/pulliStay abreast of current business, technology and industry trends relevant to the clients business process management needs/liliAn interest in software configuration, development, workflow and process design, analysis and quality assurance/liliAnalytical thinking and aptitude to learn and adapt latest technologies and best industry standards and practices/liliGood understanding of basic programming concepts/liliUnderstanding of solution delivery using Agile methodologies/liliSkills to analyze and solving problems of a complex nature and working with business, management and technology concepts/liliKnowledge of project management, teaming, organizational, analytical and problem-solving skills a plus/liliFamiliarity with Microsoft Dynamics 365, Power Platform or other CRM solutions or cloud-based technologies a plus/liliExperience working in a shared services function and environment a plus/li/ul/td/trtrtd style=width:552.0pt valign=toppstrongSupervision Responsibilities:/strong/pp /ppAnalyst does not have supervisory responsibilities. Circumstances that are out of the ordinary will be escalated to team leadership for guidance and assistance. Works under supervision of seniors.  Work is reviewed to verify its accuracy and conformance with required procedures and instructions.  Analyst will collaborate and provide mentoring to Associate Analysts on platform knowledge, best practices, and lessons learned./pp /pp /p/td/trtrtd style=width:552.0pt valign=toppstrongOther Requirements:/strong/ppstrong /strong/pulliWillingness and ability to travel up to 20% of the time/li/ulp /p/td/trtr style=height:12.1pttd style=width:552.0pt valign=toppstrongJob Requirements:/strong/ppstrong /strong/p/td/trtrtd style=width:552.0pt valign=toppstrongEducation:/strong/ppstrong /strong/pulliBachelor’s degree in Computer Science, Management Information Systems or other technical field of study/li/ul/td/trtrtd style=width:552.0pt valign=toppstrongExperience:/strong/pulliMinimum of 1-2 years of experience as a member of a technology team participating in one or many of the technology life cycle phases; could include requirements definition, architecture design, conversion and testing/li/ul/td/trtrtd style=width:552.0pt valign=toppstrongCertification Requirements:/strong/pulliNo required certifications, but candidates are preferred with one or more of the following:ulliMicrosoft Power Platform Fundamentals, Exam PL-900/liliMicrosoft Dynamics 365 Fundamentals, Exam MB-910/liliMicrosoft Dynamics 365 Fundamentals (ERP), Exam MB-920/liliMicrosoft Power Platform App Maker, Exam PL-100/li/ul/li/ulp /pp /p/td/trtrtd style=width:552.0pt valign=toppNote:/ppThis job description is intended as a guide to reflect the principal functions of the job.  However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager.  Further, the job description is subject to change at the discretion of management./p/td/tr/tbody/tabledivp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongWhat we offer you/strong/spanbrspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn a href=https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e… style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptWe offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $55,400 to $113,000.  The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $66,600 to $128,500.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptJoin us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year./span/lili style=font-family:arial, helvetica, sans-serif;font-size:12.0ptspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptUnder our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being./span/li/ulp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongAre you ready to shape your future with confidence? Apply today. /strong/spanbrspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptEY accepts applications for this position on an on-going basis.strong  /strong/span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptFor those living in California, please click a href=https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e… for additional information./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptEY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptstrongEY  |  Building a better working world/strong/span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptEnabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow./span/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:12.0ptEY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. 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