GMS-Senior-SailPoint IIQ

pspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0pxAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. /span/span/pp /pp /pp /pp /pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptGlobal Managed Service – Identity and access Management – Senior/span/strong/pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptThe IAM Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards of quality deliverables./span/pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif /pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongKey Requirements / Responsibilities/strong: /span/pulli style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience in working on any two IAM engagements providing application support (SailPoint IIQ or SailPoint IDN)./span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProvide Level 2 and Level 3 support for the system within agreed service levels/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptImplement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0pt3 to 4 years of experience in support, customization, configuration and deployment of any Identity Management and Governance products/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSupport IGA tool integration with critical applications and infrastructure/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAssist stakeholder teams as required, coordinate with product engineering team/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptResolve technical issues through debugging, research, and investigation./span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptUnderstands of below IGA concepts:/spanulli style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptUser Lifecycle Management, Provisioning, and Reconciliation/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAuditing, Reporting, and user activity Monitoring/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAccess Certification/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSOD/span/li/ul/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptJava/J2EE and knowledge on SQL/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong communication skills, both verbal and written/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMust be able to thrive in a fast-paced, high-energy environment/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAbility to work independently, adapt quickly, and maintain a positive attitude/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptTroubleshoot and maintain user onboarding workflows and role provisioning/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAbility to perform Root Cause Analysis and suggest solutions to avoid errors/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSupport onboarding of application and platform users./span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMonitor IAM platform components and resource/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProvide IAM support to end users./span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWork involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues./span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptShould be a good team player to work on a competitive environment/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMust have experience in Application Onboarding/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPerform systems analysis and tuning to insure optimal infrastructure response/span/li/ulp style=margin:0.0cm 0.0cm 8.0pt 36.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif /pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptQualifications:/span/strong/ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptEducation:/span/strong/pulli style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptBachelors Degree required/span/li/ulp style=margin:0.0cm 0.0cm 8.0pt 72.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif /pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSkills Expertise/span/strong/pulli style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptGood soft skills i.e., verbal amp; written communication and technical document writing/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPrior experience working in remote teams on global scale/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCustomer orientation skills/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptScripting knowledge/span/li/ulp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif /pp style=text-align:justify;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWork Requirements:/span/strong/pulli style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWillingness to travel as required/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWillingness to be on call support engineer and work occasional overtime as required/span/lili style=text-align:justify;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serifspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWillingness to work in shifts as required/span/li/ulp /ppspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0pxbEY | Building a better working world /b/span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  /span/span/p