Our client is one of the largest and most innovative fin tech corporations in the world. Headquartered in the UK and having a team all across the world, we are working in a truly international environment.
Current project is aimed to improve and further develop a large platform, which comprises of the network and compute infrastructure providing the applications, APIs and entitlement systems required to deliver our client's content to the global customer base.
Along with the team you will drive enhanced stability on the On Premise Authentication solution, prevent occurrences outrages to the service. We aim to deliver AAA technical components to allow DNS/TR Programme to complete exit from one of the leading media conglomerates. Provision of support to facilitate Client teams in progressing SSO/Non-SSO migrations as required.
Currently the platform is already delivering content from over 500 exchanges at a rate of over 13 Million updates per second. We aim to modernize the legacy environment and re-platform it in a in order to bring numerous benefits.
Responsibilities:
- Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate.
- Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building. Ensure clients’ requirements and business objectives are defined clearly that they are well understood by the entire project team.
- Work in coordination with non-client facing Implementation team members to ensure accurate solution configuration.
- Work closely with sales partners to ensure client expectations are being met; provide technical expertise to support the Sales team when needed.
- Attend client deep dive meetings and gather requirements.
- Be the reference point for the product works clarifications & the one who systematizes data and keeps it updated
- Collect, organize and translate product related data across key team members and to the Client.
- Stay on top of things with regards to: impact to the customers, preferred solutions
- Be in close touch with the customer with regards to: their volume of operations, product requests as well as changes happening
- Support team members where necessary
Skills
Must have:
- 4+ years of experience with technical skill set, in the role of Business Analyst, Product Analyst or Business Consultant.
- Experience with stakeholders management and collaboration with product owner
- Experience with writing technical and process documentation;
- Expertise in gathering, analyzing, and specifying requirements;
- Experience in business, systems, and engineering process modeling;
- Experience with integration projects and specification;
- Understanding of software development lifecycle and processes;
- Good understanding of agile including Scrum framework;
- Confidence in your presentation skills – ability to capture attention and deliver key messages in a variety of contexts
- Experience with JIRA and Confluence is a MUST have.
- Excellent communication skills;
- Advanced English.
Nice to have:
- Experience in financial industry is an advantage
English: B2 Upper Intermediate
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