Senior Product Manager

Why N-able

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you. 

N-able is expanding its Managed Security Services (MSS) portfolio and is seeking a Senior Product Manager to own the roadmap, execution, and continuous improvement of key security services in Exposure Management. In this role, you will be responsible for Security Awareness Training, Penetration Testing, Vulnerability Scanning, and Patching, working closely with, Security Operations, Service Delivery, Go-to-Market teams and Engineering.

This role focuses on translating strategy into execution—improving existing services based on customer experience and growth objectives, while also helping define and shape new managed security services that expand value for MSP partners and drive adoption and revenue.

The role is hybrid requiring 2-3 days a week in the office and based in Dundee. Our Edinburgh hub is also an option.

What You'll Do

• Own the product lifecycle and roadmap for Security Awareness Training, Penetration Testing, Vulnerability Scanning, and Patching services and drive continuous service improvement initiatives based on customer feedback, operational insights, and business performance.
• Partner with MSPs, internal stakeholders, and customer-facing teams to identify gaps, pain points, and opportunities to improve service quality, scalability, and outcomes.
• Help define and evaluate new managed security services or service enhancements that support customer growth, retention, and expansion.
• Translate service concepts, requirements, and improvements into clear, actionable specifications for Engineering and Service Delivery teams.
• Collaborate closely with Engineering, SOC, and Service Delivery to design scalable workflows, SLAs, and operational processes.
• Support vendor and technology evaluations related to existing services and potential new offerings and act as the primary subject-matter expert for assigned services in internal discussions and customer-facing engagements.  
• Work with Sales, Marketing, and Customer Success to support packaging, positioning, enablement, and launch readiness. 
• Define and track success metrics such as adoption, customer satisfaction, service performance, and growth impact. 

What You'll Bring

• Proven ownership of prioritisation, trade‑off decisions, and execution for complex security services within an established product and business strategy.
• Demonstrated contribution to broader MSS strategy and roadmap planning, including service evolution and new security offerings.
• Experience leading large‑scale, operationally delivered security services, balancing reliability, scalability, and customer outcomes.
• Strong ability to balance customer experience, operational feasibility, and growth objectives in a managed services environment.
• Track record of driving incremental innovation through continuous service improvement, rather than greenfield product development alone.
• Highly effective at cross‑functional execution, working closely with engineering, operations, security, and commercial stakeholders.
• Leads through influence, credibility, and accountability, without reliance on direct people management authority.

Purple Perks

• Medical, dental and vision coverage
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Employee Stock Purchase Program 
• FuN-raising opportunities as part of our giving program 
• N-ablite Learning – custom learning experience as part of our investment in you 
• The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

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