At Thynk we consider top-quality customer support to be vital to our customers' success. We practice what we preach and our top priority is making our customers successful. As a Technical Support Specialist you will join our strong customer support team responsible for the implementation and support of client-facing applications. You will support applications that are part of cloud-based Salesforce environments. 


  • Salesforce Certified Administrator certification
  • Minimum of 1+ years of technical customer support/account management experience
  • Strong technical troubleshooting skills, perseverance, and patience
  • Top-notch written and verbal skills-English
  • Exceptional organizational skills.

Preferred Qualifications

  • Any Salesforce certifications other than the Salesforce Certified Administrator
  • Knowledge of Apex is a plus
  • The ability to communicate clearly and professionally and empathize with all levels of users
  • The ability to effectively juggle priorities
  • The willingness and ability to "dive right in", self-learn, be effective, and make a difference
Technical Skills