Session: Inclusion and diversity in AI
Artificial intelligence is transforming every walk of life, from banking to telecommunications, social media to e-commerce. But as with any technological advancement, its development comes with questions and challenges about ethics, diversity, and inclusion. Since AI mimics human cognition, do these technologies reproduce the human biases observed in society?
Narjès has a vision of a world where AI helps organizations and companies foster harmonious relationships with people they serve. A pioneer in applying Machine Learning for Natural Language Understanding (NLU), Narjès completed her Ph.D. in Natural Language Understanding in 2005 focusing on how to automate the understanding of human dialogs. She published more than 15 scientific papers and worked as a researcher in several universities and research centers. She founded Keatext to offer a disruptive platform that helps brands leverage customer feedback to create powerful customer experiences.