Session: Building Inclusive Products
Product managers love to create solutions to solve problems. To deliver the right solution it is important to understand a customer’s pain points. However, implicit biases can sometimes get in the way of building products that are inclusive. This will be fun and interactive talk that addresses a serious topic. We will discuss everything from accessibility standards, artificial intelligence and automation to how data can sometimes lead us down a path of building products that are not inclusive. We will define what it means to build inclusive products but also provide some tactical tools that will help product managers navigate some of their biases to deliver inclusive products.
- To build more inclusive products it is important to have a diverse voices involved in the upfront design
- Products that are not inclusive can cause more damage than good; by creating more pain points for your clients
- Viewing data without holistic context can lead to bias.
I am a product leader with over 20 years of professional experience in all aspects of product management. My passion is providing equitable educational opportunities for every individual that seeks it. I am currently fulfilling that dream by leading product teams in EdTech. I am a strong advocate of diversity, inclusion and equity in the workplace. I served as a Global DEI advocate and was elected to be a part of a DEI taskforce and council. My proudest moment is being a part of a team that developed Pearson's first race and ethnicity guidelines for content and products.
I hold a Bachelor’s of Science in Computer and Information Science from Temple University in Philadelphia and an MBA from NYU’s Stern School of Business.