Session: How the behaviour of your users changing right now and how we can be on the wave together with them?
Behavioral patterns of users are an important aspect of customer experience & customer journey.
We invented a new type of method on how to get a non-verbal channel of communication just from an online interaction.
Benefits for business - know their customers better (KYC tool), raise their conversions online, and enhance retention.
Bio: Victoria Gerukh
Digital marketing director with 10+ years in international companies. Like, head of a digital department in a global pharmaceutical company AstraZeneca.
Right now CEO of data startup uTrigg, that rewarded as TOP-50 data startup by DMS, EU commission.
A co-organizer of International & Interdisciplinary Women's Cooperation. Speaker at many conferences, social entrepreneur, and a mentor.