Acknowledge the Awkwardness Lightly to Build Rapport

Sometimes, acknowledging that a question is a bit unexpected or tricky with a light comment can ease tension. For instance, “That’s an interesting question—I haven’t been asked that before, but here’s how I’d approach it.

Sometimes, acknowledging that a question is a bit unexpected or tricky with a light comment can ease tension. For instance, “That’s an interesting question—I haven’t been asked that before, but here’s how I’d approach it.

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