Microsoft Dynamics 365 CRM Engineer

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

DESCRIPTION

We are looking for Microsoft Dynamics 365 CRM Engineer to make a team even stronger.

The aim of the project is to built a central working place with Dynamics 365 Customer Engagement for the service department (service, sales and marketing module). Dynamics 365 CE is highly integrated with 6 ther backend systems by means of Azure Service Bus and Azure Functions. IRAME Integrations are used to directly access the backend UIs from within Dynamics 365. Azure Cognitive Services and LUIS (Language Understanding) are used to automatically identify service cases and route them appropriately. The Dynamics 365 environment is according to Microsoft Support one of or maybe the biggest existing in Europe.