Senior Cyber Security Engineer

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

This is an Operational role where responsibilities span the build, deployment and support of SIEM services for Managed Hosting, Private Cloud and Public Cloud solutions for our customers global customer base. 

You will have the opportunity to work with key stakeholders to drive continuous improvement in services and resolve complex challenges in customer infrastructure. As a Senior Cyber Security Engineer you will be required to diagnose and document customer implementations to a high standard and provide the right technical skills to enable the technical analysis and timely resolution for any service issues or SIEM alerts within agreed Service Level Agreements.

In your role as a Senior Cyber Security Engineer you will ensure that the complexities of the customer infrastructure are understood, and provide support to further enhance stability and service, developing new services, making fundamental changes to the SIEM infrastructure and defining new standards using agreed business processes and best practice. You will be expected to significantly contribute toward, review and approve new product and service releases and work with stakeholders to develop enhancements to our existing services whilst continually supporting colleagues in escalations and sales opportunities.

You will feed in to and drive internal service improvement processes and initiatives, providing a level of Security assurance to stakeholders and customers for Security related alerts/events. Advising stakeholders on and driving Security Incidents to resolution as well as proactively analysing networks in line with industry best practice. You are required to proactively research vulnerabilities in the world, assess their threat/risk within our customer networks and develop detection mechanisms with colleagues.

Key accountabilities and decision ownership:
 

• Continually review all SIEM solutions to ensure they are implemented in the most appropriate manner and fit for purpose in line with agreed quality SLAs and KPIs and industry best practice.

• Define and embed consistent build and operational processes to support on-going support activities, driving improvements.

• Delivery of 3rd line technical support during core hours and via on-call rota (24x7) for Security Incident Response across multiple client environments.

• Lead incident resolution matrix teams to restore service in complex cross-technology environments. Determining root cause and providing recommendations/lessons learned.

• Planning, assessment and implementation of complex change requests.

• Work with and support the product development teams to ensure requirements are clearly communicated and considered for new products and technologies. Review all new releases prior to approval into service delivery.

In joining Kyndryl you will work for a company that invests in your future and join a team culture that amplifies learning and development agility. Kyndryl has a flexible working policy offering a number of options from reduced hours, or job share, to home working. These ensure a better balance and improved flexibility both inside and outside of work for you. You can discuss our flexible working options with our managers when you apply. And don’t forget to ask about our Summertime Flexible Fridays!

Plus, we offer a Flexible Reward benefits scheme, where you can personalize your benefit rewards. Our excellent employee benefits range from medical and dental, to employer contribution pension, buying vacation days, cycle to work, childcare vouchers and 1000’s of online or high street discounts.

Kyndryl is also unique amongst other technology services companies in the UK, in that it offers Carbon Literacy training to employees as part of its wider commitment to ESG, helping educate employees and empowering them to take action to reduce their carbon footprint both personally and professionally.

Who You Are

Required Professional and Technical Expertise :

• Demonstrable experience in supporting large, complex Networks and Hosting Estates using multiple technologies including:

  • Managing SIEM’s - Qradar Required (e.g. ArcSight/AlienVault/LogRhythm).

  • Vulnerability Management Technologies (e.g. Qualis, Tenable, Rapid7)

  • MDR Technologies (e.g. TrendMicro, SeninelOne, CrowdStrike)

• Extensive experience of Security Incident Handling & Security Incident Response (minimum of 5 years).

• Experience in ruling and tuning Enterprise level SIEM tools (Qradar preferred).

• Extensive Operations experience (minimum of 3+ years).

• Coding and Scripting experience (Bash, SQL, regex, Python).

• Extensive knowledge of Security including types and methods of cyber-attack and underlying network protocols.

• Extensive experience escalating incidents to, and in driving incident resolution with, technology vendors and stakeholders.

• Degree Level qualification(s) in: Computer Science, Computer Security or Computer Forensics (or equivalent/extensive industry experience).

• Good understanding of ITIL principles and able to apply them.

• Professional Industry Recognised Certifications e.g. SANS, CEH, RHCE, CISSP, CISM etc. or equivalent experience.

• Automation experience such as ansible

• This role will require UK security and NPPV3 clearances (you should have resided in the UK for the past 5 years to be eligible)

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.