How Can Job Descriptions Balance Technical and Soft Skills to Broaden Talent Pools?

Job descriptions should balance core technical skills with essential soft skills like communication and adaptability, using inclusive, approachable language. Emphasizing willingness to learn, transferable skills, realistic scenarios, and competency-based criteria broadens candidate diversity and encourages growth within roles.

Job descriptions should balance core technical skills with essential soft skills like communication and adaptability, using inclusive, approachable language. Emphasizing willingness to learn, transferable skills, realistic scenarios, and competency-based criteria broadens candidate diversity and encourages growth within roles.

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Integrate Core Technical Skills with Essential Soft Skills

Job descriptions should clearly list the necessary technical competencies alongside key soft skills such as communication, adaptability, and teamwork. This combination emphasizes a holistic candidate profile, encouraging diverse applicants who may excel in interpersonal abilities but are open to technical skill development.

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Use Inclusive Language That Appeals to Diverse Candidates

Avoid jargon-heavy or overly technical terms that might intimidate applicants less confident in their tech background. Instead, describe technical requirements in approachable language and highlight collaborative or leadership qualities to attract candidates from varied professional and educational experiences.

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Prioritize Fundamental Skills and Willingness to Learn

Instead of demanding proficiency in every technical tool, job descriptions can focus on core principles and an eagerness to learn new technologies. Emphasizing growth mindset along with soft skills broadens the talent pool by welcoming candidates who have strong potential but limited experience.

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Structure Job Descriptions to Highlight Balanced Competencies

Divide the responsibilities and requirements sections into technical and soft skill categories. This separation clarifies expectations and signals that both dimensions are equally valued, helping applicants assess their fit and encouraging those with strengths in one area to apply.

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Incorporate Realistic Job Scenarios Showcasing Soft Skills

Include examples or brief descriptions of typical work situations where soft skills like problem-solving, collaboration, or customer interaction are critical. This approach makes the job more relatable and signals that interpersonal capabilities are as important as technical expertise.

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Collaborate with Cross-Functional Teams to Define Skills

Gather input from various departments, such as HR, technical leads, and communications, to identify a balanced skill set. This inclusive approach ensures job descriptions accurately reflect both the technical demands and cultural or interpersonal expectations of the role.

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Emphasize Transferable Skills for Broader Accessibility

Highlight soft skills that are applicable across industries, like critical thinking and conflict resolution, alongside technical tasks. This strategy attracts candidates from nontraditional backgrounds who bring valuable perspectives but may lack direct technical experience.

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Use Competency-Based Language Over Rigid Requirement Lists

Shift from listing rigid “must-have” technical certifications to describing competencies or outcomes expected in the role, paired with soft skill proficiencies. This opens doors to candidates with varied learning paths who demonstrate capability through problem-solving and collaboration.

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Encourage Skill Development Opportunities Within the Role

Mention available training or mentorship programs for technical skill advancement within the job description. This signals to potential applicants that the organization invests in employee growth, making the role attractive to those confident in their soft skills but still building technical expertise.

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Balance Evaluation Criteria in Application Processes

Describe in the job posting how both technical qualifications and soft skills will be assessed throughout the recruitment process. This transparency reassures candidates that a diverse set of strengths is valued and supports a more inclusive and varied candidate pool.

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What else to take into account

This section is for sharing any additional examples, stories, or insights that do not fit into previous sections. Is there anything else you'd like to add?

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