CRM Platform Developer

Position Overview:

The Microsoft Dynamics Platform Lead has an excellent technical understanding of the Microsoft Dynamics platform, languages and framework and key technical aspects of system integration, capable of building scalable and easy to maintain solutions.  Collaboration with business owners, SMEs, and technical team members is critical and the ability to translate across the functional/technical divide are required skills to be successful in this role. The technical platform lead will collaborate with leadership to define and execute the vision for the platform while also delivering technically sound implementations on the platform.

What You’ll Do for Us:

• Translate the to-be business process and requirements into detailed technical requirements to meet business goals while maintaining technical best practices

• Design, build and deploy Microsoft Dynamics Solutions

• Oversee the full DevOps cycle for implementations on the Dynamics Platform

• Present technical concepts to non-technical resources

• Collaborate with application solution architects and platform developers to solve technical challenges

• Lead the implementation of changes to the existing applications and components in a fast-paced cross-functional team environment

• Ensure solutions are compliant with Coca-Cola development and security standards

Qualifications & Requirements:

• 5+ years’ experience developing in the Dynamics platform

• Bachelor’s degree in Computer Science, Management Information Systems, or related field

• Extensive experience developing using C#, TypeScript, HTML5, .NET framework

• Experience with Microsoft Power Platform

• Experience on Portal Development (liquid framework) required

• Critical understanding of Source code control systems, repository driven development, and general GitHub

• Experience with Agile Scrum delivery framework

• Experience leading distributed teams and vendor teams (onshore and offshore)

Nice to have:

• Microsoft Customer Service Functional Consultant Certifications preferred

• Omnichannel and Channel Integration to enable bots for Voice and Chat

General Skills:

• Understanding of SaaS platform development best practices

• Analytical mindset able to break down complex business problems and document proposed process solutions

• Strong attention to detail and excellent problem-solving skills

Soft Skills:

• Competent communication, presentation & leadership skills

• Effective at navigating challenges to understand root concerns, issues, and needs

• Ability to present complex concepts to leadership

• Ability to think outside the box and approach problems from innovative angles

• Technology Translator – Able to help business people difficult technology concepts

• Ability to perform formal analysis and provide written interpretations of findings

• Planning and prioritization skills and experience

Core Skills:

• Self-Directed – Resource should be passionate about the work

• Competent Multi-tasker – There are a lot of projects in bursts. The resource must be able to accomplish prioritized tasks, given a mixture of coarse and fine-grained priorities

What We Can Do for You: 

• Innovation & Technology: The ability to work with an award-winning team that is on the cutting edge of innovation.

• Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and exposure you to emerging technologies and techniques.

• Agile Work Environment: We embrace agile with management that believes in removing barriers, so you are empowered to experiment, iterate and innovate.

Skills:

Project Management; JavaScript; GitHub; Microsoft Dynamics 365 Customer Service; Agile Methodology; Leadership; IT Architecture; Influence

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.